IT – IMS:
Your business needs stable and performance infrastructure that keeps pace with your growth and changing needs, not “break-fix then fix-it” approaches that add risks and costs to your budget and reputation.
With our Infrastructure Management Services in place, your IT environment will be continuously managed and monitored for availability, performance and compliance.
The way it works in a nutshell is that at any given point of time, our team of experts are constantly monitoring your IT infrastructure, using enterprise grade tools, proactively identifying and fixing faults before it impacts your business.
IT – IMS Services:
- Help-desk Coordinator
- Managed Desktop Services
- Managed Server and Network Services
- IT Hardware AMC Services
- Managed Application services
How IT – IMS will work:
- With our Infrastructure Management Services in place, your IT environment will be continuously managed and monitored for threats and issues.
- Our team of experts are constantly monitoring your IT infrastructure, ready to spring into action to identify and fix any fault before it impacts your business at any given point.
Why you should outsource your IT infrastructure management requirements to envisionIMS?
- Too much complexity due to multi-technology environment that needs to be monitored and managed by your IT team
- Operational teams are constantly in reactive mode – ‘break and fix it’ patterns hurt business
- Technology keeps changing leading to cost escalation
- IT deployments keep falling back because business grows fasterthan your infrastructure can scale
- Long turn-around-times due to third-party dependencies within your IT environment leading to service unavailability for your customers
- Hard to hire and scale in-house skilled resources leading to constant human resource expenditures
- Risks of being non-compliant may lead to loss of confidence in your brand and potential customer loss
Lower Operation Risks
- “0” missed alerts and false positives
- “100%” Availability Alerts to ticket automation available out of the box
- “15 mins” response time Guaranteed
- Multiple notifications – ticket, email and SMS
- Rouge change tracking
- Single-click audit and compliance
- “99.5%” Availability of your infrastructure “Guaranteed”.
- Track and Use User Data
- Maximize availability – Proactive notification and Automated probable cause analysis
- Leverage scalability using our powerful datacenter infrastructure and expert teams
- Achieve higher efficiencies using best in class tools for monitoring, management and reporting
- Enjoy 25% reduction in TCO
- Opex deals – improve cash flow prediction